Category Archives: Virtual Office

How to Make the Most of Your Morning Energy and Be More Productive.

Did you realise you could be letting the first few moments of your work day affect your productivity?  It’s true, research has shown that many of us tackle rhe wrong jobs in the morning and then run out of important energy later on in the day.  For example, many people avoid doing difficult and annoying tasks when they start their working day.  There is an old saying that you should ‘eat a frog to start your day’ in other words get the nasty stuff done when you have lots of morning energy.  Don’t waste your first 30 minutes reading all your email, just glance through and prioritise for later in the day.

Many of us think that it is time efficient to multi-task but recent research says this isn’t the case.  It is much better to start your working day on one important project rather than flit from one to another.  Importantly we should not let negativity spoil our super-productive mornings.  It is easily done, holding on to the previous night’s aggravations or a difficult start with the kids.  It doesn’t matter whether you work in an office or work remotely, you must still avoid becoming negative.

One of the worst energy draining things you can do is to schedule too many early morning meetings .  These are basically ‘low energy’ events that are best scheduled later in the day when you have used up your morning’s energy most efficiently.  And last but by no means least, try to get some natural daylight by sitting yourself near a window.  Oh, and finally, don’t overdo the coffee before 11am it’s not good for you.

Client Appreciation

At Hold Everything, the virtual office company based on London’s prestigious Regent Street  we believe a ‘Thank you’ is always nice to say to those who are loyal and recommend our services.

These two words are always thrown around throughout the day, but this can be extremely influential on your clients especially in business. By showing client appreciation this helps to improve not just your working relationships but can increase client loyalty and client retention.

It is crucial to focus on your client retention as it is estimated that increasing retention rates by 5% can increase profits by 25%-95%. A key ingredient to achieving client retention is by showing appreciation to your clients which effectively means letting them know how grateful you are for their devotion to your services.

Appreciation Strategy

To implement your customer appreciation strategy, you must have all client details in one place- a CRM system which is a basically your customer database is foundation for all your further actions.

See a previous blog here about CRM https://www.hold-everything.com/benefits-using-crm-system/. The CRM system can track and record all interactions you have with your clients and can help identify their needs and behavior towards your service. Below we have put together four easy ways to show your clients how much you appreciate them:

  1. Promote your client’s business

A lot of time goes into building your own business and promoting it, but by promoting your clients along with yours can help build loyalty and create a positive performance from your clients. For example, on your website you can have a page that illustrates some your client’s profiles and how you are both benefiting from your client relationship. If you have a newsletter/use social media, you can share customer success stories, not only will your clients appreciate this personal touch, but perspective clients will be able to see how much you are more then a supplier, you are a partner and you are thankful for your clients.

  1. Contact your clients on a regular basis

A common issue is that businesses tend to forget their client once the deal is made and the contract is signed, its all about the next sale? Wrong!

You want to achieve customer loyalty as this is what gets the client coming back and re-signing for another year/buying more products (whatever your business sells), if you want your client to return you need to give them a good reason to do so. Keeping up that business – client relationship takes work and dedication so by sending out regular newsletters, updating your social media, advertising offers and day to day communication e.g. follow up emails to phone calls, can really help enhance your clients experience with your company.

  1. That VIP treatment

We all love a bit of VIP treatment so when it comes to appealing to your clients needs make them feel valued and special. Reward your clients with exclusive offers by personal email invitation, this allows your client to feel appreciated as you are wanting to give them access to these great deals before others. By doing this you are brining an element of personal care which is clever and effective tactic to improve client’s lifetime with you.

  1. Loyalty / discount cards

Offering a loyalty or discount card will always be taken as fantastic customer loyalty.

Whether it’s a free coffee from the local coffee shop after buying 10 already or a voucher to spend after spending a certain amount or a student discount offered, everyone loves the fact they got something from their favourite place to spend money.

Its proved that if you have a choice of coffee shops, the one offering a possible free coffee eventually will always get the business over the coffee shop that doesn’t. By going regularly to the same branded supermarket you know one day a voucher will appear or your card in your purse/wallet will one day give you some money off.

Buying the same make up from a major chemist brand will earn you points on your card compared to buying it from a concession in a major departmental store.

In conclusion all in all you want to keep your clients happy, making them feel and know that you care and value them. By taking care of your customers in turn they will take care of your business.

Our Virtual Office News Report Hits a Milestone ’50’

We are very excited that our weekly news report on our Youtube channel has reached #50.  If you have yet to check it out then you should visit our channel

and bookmark it.  This week, for example, we are looking at an amazing new payday app called ‘Wagestream‘  which is backed by Bill gates and Jeff Bezos.  You might not be familiar with this app which is now being used by more than 115000 employees to plan their monthly spend without needing to plug financial holes with expensive payday loans.

Another item in our weekly round up looks at the enthusiasm in the UK for starting your own business.  We highlight the recent research from the Free Agent organisation.  The results show how young Brits are more entrepreneurial than ever with Generation Z full of hopes for their business future.  This is music to our ears since we do love helping young companies get started by providing a wonderful range of business services at our virtual Office’ here on Regent Street.   Having a prestigious but inexpensive central London base is so vital for a business start up  and Hold Everything has an enviable record in helping a vast range of businesses over the last 30 years.

Have a great week.

 

How to Survive A Hangover at Work?

At Hold Everything, the virtual office company based on London’s prestigious Regent Street  we are in the heart of London’s thriving social scene, with Soho only a few steps away, trendy Mayfair behind the office and the City a short ride away on the train – seeing the end of day drinkers spilling onto the pavements is a daily event.

Many drink late into the night, wrapping up maybe some business deals or just enjoying colleagues outside of the working environment. But how many go into work hungover.

According to a daily mail report back in 2010, over half a million people are hungover at work each day , has the number increased in the past 9 years?

 

We have all been there, getting drunk on a school night but the question is how do you deal with a hangover the next day when you’re expected to be a functioning adult with responsibilities and a job to do? You could call in sick, but that doesn’t look great on your part, especially if your colleagues know you were out late (because perhaps they were with you at happy hour too), or your boss follows you on social media platforms or you could just do your best to pull yourself together and get yourself to the office.

The latter may seem near impossible but thousands of us have been there and done it, so fear not I have put together a guide for you for surviving your work day.

Tip No.1 – Survival of the commute

Ensure you bring a big bottle of water to hydrate you during your commute, especially if you take public transportation to work and make sure you have your headphones so you can listen to music, this can help distract you from feeling nauseas, in fact it is proven that listening to your favourite songs can help to relive that sick feeling and a number of studies claim that music can improve your mood, reduce stress and decrease anxiety all symptoms of which a hungover can provide you with!

If you drive to work you should reconsider and grab a taxi, the effects of alcohol the next day can weaken your cognition, which results in hungover/drunk driving this is illegal – so please grab a ride from a friend or family member, go on public transport or as mentioned take taxi this is so much safer and LEGAL.

Tip No.2 – Staying awake in that morning meeting

Right you’ve made it into the office – the lights are particularly bright this morning worsening your headache and everyone and everything seems nosier then usual and to make it worse you have a morning meeting to attend, you ask yourself how am I going to get through this?!

In a hungover state it is quite difficult to be positive but remember whether your hungover or not research suggests most people dread early morning meetings, so you are not alone. So, to get through this chore, stick it out find solace in knowing you’re not alone in wishing you were any place else where, bring your notepad and a pen to jot down notes that your hungover memory won’t remember.

Tip No.3 – Keep focused with food

 

OK, you’ve made it through the meeting but now you have another seven hours or so ahead of you. You need to eat a hearty breakfast to help get your brain back working so unfortunately a greasy fry up or McDonald’s is off the cards (sorry!). A few foods that can help that hangover:

1.Banana Smoothie/Fruit Smoothie/Vegetable Smoothie – packed with nutrients to help you feel replenished.

2.Bacon and Egg sandwich – a variation of a fry up – the bacon and eggs will help to kick start your metabolism for the day and the vitamin B in the bread will help to boost your energy, this will also fill you up.

3.So, we ruled out the McDonald’s breakfast, but I get it who wants to eat healthy when you’re hungover, a compromise on this is French toast with honey and any nutritious type of topping such as avocado/bacon etc. Did you know the honey helps to break down any alcohol left in your system and one study found that in 50 adults honey increased the rate of alcohol eliminate by up to 32.4 percent!

4.Make sure you are keeping yourself hydrated, drink water and lots of it.

Tip No.4 – Making it past lunch time

Congratulations you made it through the morning its now lunch time. Take yourself on a walk to get some fresh air, and make sure you have lunch.

Once again, you’re probably going to want to have an unhealthy lunch or even get to the point in your hangover where you feel like you can’t eat but eating your greens can really help replenish tons of nutrients, have a vitamin packed wrap or sandwich that is going to help fight your hangover. Include a fruit salad into your lunch, all fruit has a high-water content which will help re-hydrate your body (especially watermelon).

Finally – the home stretch  

Once lunch time is over you only have a few hours left of the day – however this may feel like the toughest time of the day to survive, your exhausted and just want your bed, you are also probably counting down the clock. Stop looking at clock it won’t make time go faster so make yourself a coffee and have a mid-afternoon snack with some sugar to help raise those energy levels.

Do what you can to remain productive but If you can’t focus on your work get on with some simple tasks such as tiding your desk/ responding to those emails that have been cluttering your inbox, occupy yourself with small jobs that will pass the time and make tomorrow easier for yourself otherwise by trying to proceed with high importance tasks in an unfocused state will risk your performance.

So in conclusion, as an employee think before your drink too much knowing you have work the next day, or make sure you use this survival guide to get through your hungover work day.

Squatters

At Hold Everything, the virtual office company based on London’s prestigious Regent Street we covered the almost a year old GPDR rules and how as an industry we take our KYC checks extremely seriously by requesting and obtaining certain documents on our clients to ensure we help to prevent any fraudulent movements. ALL customers of a virtual office are subject to rigorous security checks when opening a service at a virtual office- these are similar to opening a bank account. This may sound quite dramatic but as discussed in last week’s blog it is to protect you as a client and you as a consumer.

‘‘The most important thing is to know who you’re working with and who’s using yours services’’- Simon Cowie, Chairman of Mail Boxes Etc

This week we are addressing another industry issue.

Squatting

Squatting is the action of occupying an abandoned or unoccupied area of land or a building, usually residential,[1] that the squatter does not own, rent or otherwise have lawful permission to use.

In the virtual office industry the term squatting is used when either a person or companies or in fact any organisations displays or uses our address without having paid for the service, or sometimes after their services have expired.

So where is our address showing?

Our address is used on a number of different mediums, such as Google, Companies House, HMRC registers, and local directories as well as displayed on their correspondence materials such as websites, business cards, and letterheads etc.

How do we establish their squatting?

We only establish whether a company or person is squatting at our address after normally receipt of mail. We cross check the name using our CRM System to check they are an active account.

Occasionally we receive a visitor at the office enquiring about a company and after checking the relevant website can then investigate if we don’t know of their existence.

What do we do about it?

At Hold Everything one of London’s leading virtual office providers we are determined to prevent fraudsters and squatters who use our services for illegal purposes or without our consent. We take a number of procedures and steps to attain the companies who are ‘squatting’ at our address and have all details of theirs documented to ensure we follow and chase leads on their movements.

We regularly communicate with Companies House advising them of the situation and they in turn have systems in place to assist with the industry situation. Furthermore we search the internet for connections to any individuals whom we can connect to the company using search systems such as 192.com, LinkedIn, Facebook, Twitter and any other social network.

Consequences of squatting

If a person or company is displaying our address to squatter at, obviously we will not to able to forward to them the relevant communication from any source including government letters from HMRC or Companies House. After a lengthy period of usage and due to nonattendance to those time sensitive letters from organisations such as Companies House systems are instigated by the Registrar of Companies for England & Wales which will eventually result in Companies House ordering a compulsory strike off.

The strike off request is then published in The Gazette; this is then recorded on the company register as a First Gazette notice. Once published anyone can object to the application or else the company will be eventually struck off the register, assuming no one objects the company will go into dissolution which takes at least three months to officially dissolve – depending on the size of the company.

So if you think you will use our or any other virtual office address to squat at – think again, the industry talks to one another and names are circulated around.