Over the past 2 weeks we have been looking at various aspects of office life in our weekly news report on our YouTube channel. It led me to thinking about how the results of different surveys could in some way be connected in the way human resources function in small businesses today. In a video report the other week we looked at poor practices in ‘Onboarding’ for new employees. Onboarding is the process of getting new hires adjusted to the social and performance aspects of their new jobs quickly and smoothly. It is the process through which new hires learn the attitudes, knowledge, skills, and behaviours required to function effectively within an organisation.
Studies have indicated that many companies fail at the very first step in onboarding process by not following up after the job offer has been made and accepted. The jobs market is quite competitive at the moment so if a company does manage to find the talent they need and spend time and money doing so they should make the new sign up feel a part of the company culture as quickly as possible. Often this does not happen and HR departments sit hopefully waiting for the new employee to turn up on the day specified without any problems at all. Then they are shocked to find that he/she has been pilfered away by a competitor before they even arrive for their first morning. Even if the employee does turn up, many companies make a hash of the whole integration procedure leaving the employee feeling unwanted/neglected or just downright confused over their role in the organisation. This can waste a lot of money and put the HR department back to square one.
This brings me to my second point which we outline in our latest news report. Here we look at a survey where more than half UK employees remain stuck at their desks through the lunch hour. Some of them, certainly, are enjoying social media or reading the news but the majority are simply working when they should be stretching their legs and getting nourishing food to activate their brains for the second half of the day.
You only have to contrast this with way companies such as Google or Facebook treat their employees. You can see the sorts of companies that top the list in Glassdoors list of best companies to work for. Google, Facebook, Anglian Water etc.. you can be certain that thesae companies are absolutely brilliant at onboarding new recruits and making them feel at home from the moment the job offer is accepted. Google is famous for its great catering and recreation facilities – this is a business strategy designed to entice and retain worthwhile talent. Whilst it is not always possible for a small company to provide ‘Google’ style facilities I am certain that a small move in this direction could pay enormous dividends in staff loyalty and efficiency.
Upgrading Business Technology is an Ongoing Process.
Wednesday, 05 September 2018 10:38
Many companies hesitate to make major changes to their existing business infrastructure. I know of many otherwise astute organisations who procrastinate about changing methods that are time-honoured and familiar. It must be remembered, however, that the world is moving forward at a startling pace and systems that worked well and felt cutting edge back in 2008 are no longer so effective or agile in 2018.
The most important change in office tech during the last decade has been the development of ‘Cloud software’ that moves the software from your own hard drive into a shared server in cyber space. This has been driven by moves forwards by two important acronyms – ERP and saas, namely ‘enterprise resource software’ and ‘software as a service’. Both of these systems are normal based in the cloud and are therefore updated on a continual basis and provide the level of enterprise redundancy that would have been unattainable 15 years ago. This factor, combined with economies of scale have driven many companies to move onto a cloud platform for all their regular business tasks.
We have accompanied this post with a video showing how these upgrades can work to enhance your business and link in smoothly with remote workforces and virtual offices. We will shortly produce a video on how you can upgrade your CRM to better serve your customer base.
Looking at Your Concerns about Virtual Office #2
Saturday, 28 July 2018 18:53
In our previous blog post we looked some the concerns potential clients have raised such as ‘team spirit’ and controlling a remote workforce. We have shown these fears to be unfounded. In this video we look at other issues, especially concerns about suburban or provincial phone numbers when running your business from home. Once again, a virtual office is a perfect solution since at hold everything we answer your telephone calls in a professional manner, carefully screening callers for you as you have instructed our team to do.
All in all, we have found that clients and business associates look very favourably on companies that use a modern set up with a virtual office. They can see that you are a smart operator and not willing to throw working capital around on heavy office rents. In fact they will view you as a sound and reliable business partner. So, if you been worrying on how potential clients will view your office structure you can relax, an office on London’s Regent Street will make you look really businesslike.
Virtual Office? We Put Your Fears to Rest. Watch Our New Video.
Sunday, 15 July 2018 21:59
Prospective clients often express to us their misgivings about using a ‘virtual office’ rather than rent a regular business premises. These fears are understandable, yet they are usually misplaced. In this video we will explain to you, why having a virtual office is a great business solution, especially if you are a business start up, or an overseas organisation.
There is too much to deal with in one video so we have split our discussion into 2 parts. We will be uploading part 2 shortly so if you subscribe to our YouTube channel you can be sure not to miss it. In this first episode we allay your fears that a remote office is a ‘lazy’ office. If an employee is working from his home, will they keep their mind on the job or will they be easily distracted. We explain how advances in business technology can allay these concerns and let a remote workforce work smoothly and profitably without the need for expensive business premises.
We have extensive experience in guiding clients on how best to structure a virtual office scenario and we would love to have the chance to talk it through with you and reassure you just how advantageous it can be. We are very easy to visit on Regent Street in the centre of London and we would be very happy to show you our boardroom and our other office services.
Why Using a Virtual office in London Makes Good Business Sense.
Monday, 02 July 2018 23:18
One would imagine that in this virtual world you never had clients meetings face to face. Vendors of software such as gotomeeting.com would certainly say that. But for all our virtual advances there are still times when you have to welcome a client to your place of work. That real life meeting is a good opportunity to show you and your business to its best advantage. But what if your office is a branch of Starbucks or your brother’s garage? You will not look as smart or as cool as your website or brochure.
Luckily, you have a virtual office package with us on Regent Street and as part of that package you have use of our boardroom/meeting room whenever you need it. You just book and turn up. The receptionist and secretarial will treat you with the respect accorded to a serious business client and will make sure that you and your associates have all you need for your meeting.
If you are giving a presentation then you can turn up with just your laptop because we will provide the overhead projector and the whiteboard and, of course, a fast secure connection. Your client will see you as a serious business executive and this will increase trust – the basis of any business relationship.
So, as you can see, Hold Everything is more than just a mailbox or a phone answering service it is a full service basis for everything you wish to achieve in your business life.