At Hold Everything, London’s most prestigious virtual office we offer you the opportunity to have a London 020 number so when your busy and don’t want to be disturbed we can answer your calls.
So we asked what is the worth of a missed call ?
A missed call means different things to different people. To some it is just a cold caller trying to get information and money from you through a non-geographical number, but for others, especially those who own their own company, it can mean lost business and a chance to gain valuable new clients.
A missed call means your company is not only missing potential new clients but also retaining and providing a good quality service for those ongoing customers too as that is the service they expect and signed up for.
Excellent communication systems are vital for a top business and are crucial to stand out from other competitors. Why would a potential client do business with a company or person they cannot get hold of?
Today’s society consists of people who want instant gratification. They want their questions answered and problems solved immediately, by humans, not a robotic voice at the end of line or a voicemail service.
When customers are greeted by an automated service or voicemail they are left feeling unheard, dissatisfied with your service, and highly likely to move on to the next company.
If you find yourself missing calls day in day out, constantly reeling messages from your voicemail and chasing the caller back for their business, why not take advantage of a virtual office’s telephone answering service.
Research has shown that very small businesses who employ 20-49 workers suffer the most from missing phone calls, and as a group they lost over £36.5 million over a year period. Those businesses with 50-99 employees lost over £35.3 million, whilst those with 111-250 employees lost over £17.7 million. Showing that no matter the size of your company whether you’re an independent business or a larger enterprise, you can benefit from a telephone answering service.
Not only do we answer your calls and take messages allowing you to have all the contact information and topic in writing, this also frees up your time to concentrate more on running your business, and avoiding those meaningless sales call.
So, is it worth the risk to miss that phone call because you are on the underground with no service? After all you never know who is going to be at the end of the line.
So what do we offer ?
At Hold Everything your calls will be answered in a professional manner with the greeting you choose. The messages taken will be sent to you directly and you can return the calls as soon as you are available. This way you can make sure your business is making as much revenue and gaining as many new customers as possible, as well as keeping old customers happy with your service.
Mollie Churney