Tag Archives: London Virtual Address

How to Get New Hires Up and Running Smoothly.

recruitment and onboarding

onboarding staff

I am sure we all remember the first few days and weeks at a new job.  You wander in in the morning and you feel insecure and a bit lost.  Every company, however small, has its customs and its way of doing things.  Some of this might be detailed in bumf given you by human resources but a lot you have to learn ‘on the job’.  management consultants and business gurus have realised that if a new hire is ‘onboarded’ in a haphazard manner they are more likely to vanish quite quickly wasting all the time, money and energy to recruit them in the first place.  So it is obvious to pay attention to tips and tricks that help a new employee become part of the team and forge a long relationship with your company.

Visit the Local Cafe Nero Together

We live in a vibrant coffee culture and we are surrounded by chains of friendly, inviting coffee shops.  During a new hire’s first few weeks with your company,try to have them go for coffee with their new colleagues. This works especially well with SME’s, where relationships are vital. Relaxing with a coffee away from the office setting helps to take some stress off, letting a new employee chat freely and get to know your staff in a low-pressure setting.

Get the Team Together Early On.

Once a new employee has gone through standard  orientation sessions and completed obligatory paperwork you should sit them down with different teams so that each member can introduce themselves and explain how they contribute.  This is a handy strategy in organisations with inter-relating work groups.New employees can simultaneously know who is who and gain an understanding of how each group works internally, as well as the overall function of the business.

Break Bread and Do Some Small Talk

employees chat oiver lunch

 

Lunch can be a very bonding personnel experience.  Outside from the workplace a new employee can open up about their ideas and their aspirations.  Management can also gauge how staff are likely to operate together smoothly and maybe even iron out some possible problems areas before they arise.   In a sales environment where a new employee is going to be socialising with clients and prospects it is useful to check that they handle themselves comfortably in restaurant or bar environments.  Here at Hold Everything we deal a lot with sales people who are out on the road meeting customers and being the face of the company they represent.

Invest in Company Gifts

Give new employees something that they can associate with their new company, maybe some sort of gear or clothing that features company branding. If there’s a special laptop case or coffee mug that all employees use, make sure the new guy gets it. A cheap company ballpoint won’t cut the mustard.  you want something that they will be proud to use and display . You don’t need to go the whole hog and give a company branded Rolex like many Arab state  rulers do to their entourage but a mid-range company branded wallet would be perfect.

Introduce them to the ‘head honcho’

Onboarding should come from the top down.. Arrange for the CEO to meet with the new employee and welcome them personally to the company.  Then, when someone asks them if they ever met the boss they can answer in the affirmative and give a more positive spin to the corporation.

Give them some immediate goals

Don’t put off too long before letting recruits get started in their new jobs. Give new team members some actual projects to work on and targets to meet. It doesn’t matter if these are smaller projects or part of a training program, new recruits will feel more active and productive if they have something concrete to do from the first day. It will also let you evaluate a new hire early on so that you can make any necessary adjustments to their business skills and methods.

If you put some work into your onboarding process you will benefit by not losing valuable staff through neglect.   Being part of a team is very important to keeping staff working well within the family.  In towns like London where there is intense competition to recruit the best staff it is in your best interest to let them see they have a great future amongst a welcoming and helpful team.   This is even more important when staff are often working at distance for much of the time either at home or at a virtual office. So the start of their involvement with company is crucial.

 

 

How to Create a Powerful Business Strategy for 2020

business strategy

business strategist in virtual office

Evaluating Your Business Strategy

A new year, a new business quarter. This is a great time to look forward and develop your business strategy for the months ahead.  Management thinking suggests that you start by examining your key strengths.  Obviously, these are basic factors that have got you safely through to 2020 so spend a moment examine them critically.   Perhaps you are great at customer relationships and that you outgun your competitors in responding to customer queries and complaints.  Perhaps your key strength is market awareness or keen prices.  A successful key strategy is something that is reliant on you and your resources and not on something that you depend on elsewhere.  This is often the case in internet marketing where your strength depends on your affiliate relationship to another company entirely.  It might make you money but the key strength does not ultimately lie in your hands.

Grab Your Opportunities

Second, the best strategies seize one of your biggest opportunities and play into it.  Seizing a key opportunity is the attack strategy that lets you score points and win the game.  This may be investing heavily into a specific product or a market niche.  This is the idea of feeding your winners and starving your lowers. The secret is that any winning strategy must help you seize a key opportunity that has genuine potential to yield significant results and help you scale up..   For example, if you are exporting to a region like Italy, perhaps you should look at the opportunity to set up your own distribution on the ground in that marketplace rather than us an agent.  It night cost money in the short term but if a realistic opportunity arises then maybe you should grab it and run with it.

Lessen Your Business Threats

Third, the finest strategies reduce or make irrelevant  one’s  gravest business threats. For instance, if you sense a threat in that 65% of your turnover is with just one client, then by following the first 2 strategies I mention, it will help you grow other customer fulfilling relationships so that you have some safety net from the loss or diminishment of this giant customer. Certainly this is one of the hardest areas for many business owners to look at, since we don’t wish to acknowledge our flaws or shortcomings, but by identifying our achilles heels.  However, by doing this, we can then develop a path  to overcome them or lessen their impact on our future development .

So as you plan out the year ahead take a  look at your strengths, weaknesses and opportunities and try sketch out a careful plan to achieve your goals and reach the next goal within your business plan. Remember our team of experts are here to help you grow your business.

 

Use Your Empathy to Help Lead a Successful Team

There is something very ominous about the word ‘boss’.  It evokes the concept of bullying and hassling staff.  When we say ‘he bosses you around’ you think of an executive who has poor man-management skills and relies on brute management force to move his team onwards.   A recent article I read by John Monarch on ‘Entrepreneur ‘ and a similar article by Brent Barnhart very clearly set out some interesting thoughts on the best way to manage a team thoughtfully.  I will mention some of their excellent ideas.

Avoid ‘hustling’ 24/7 and be more chilled. Constantly working long hours without a break, he says, isn’t a recipe for success. It’s a recipe for burnout. Motivational and Youtube videos constantly advise young entrepreneurs and executives to work 14 hours a day and “hustle” every minute of every hour. That’s probably the worst possible advice to give someone in a leadership position.

Treat the team as you would like to be treated.  this makes sense and has a biblical ring to it.  Basically the suggestion is by nice to your team ands they will respond in a positive way.  the reasoning being  that a tough job always presents its own issues for workers. Why would you compound those issues by spreading negativity and treating people poorly?

Choose your management wisely.  This makes good sense.  Just being in a job a certain amount of time doesn’t mean you should automatically be promoted. You might have already have reached your personal level of competence. The truth is, some people are really great at specific roles, but their ceiling is lower because they aren’t great leaders.

Keep your expectations realistic.  To be a good leader and manager, you also need to understand the work your team is doing. If you don’t think you have a solid grasp on what your employees do, then start learning. Part of being an effective leader is always looking for new subjects or concepts to learn about.

Open channels for cross-company communication. Whether it’s among one team or between groups, you have to provide people with channels for strong communication if you want your business to operate efficiently.Exercising empathy for coworkers means not only being a good listener but also asking the right questions to get to the root of your colleagues’ problems.When you ask thoughtful questions of your coworkers, you’re basically saying, “Okay, I hear you. What can I do to help? How are we going to take care of this?”Questions asked of your employees should be specific rather a blanket, one-size-fits-all response. Workers deserve to have their concerns heard and understood.That said, sometimes the wants of our workers aren’t always clear. In the case that someone sends you a vague or otherwise confusing query, here’s a quick script you can use to help get to the core of their problem ASAP

 Give your coworkers the benefit of the doubt before passing judgment on their behaviour in the office.Let’s say a new hire is having trouble adhering to a particular policy. You could assume that they’re being negligent or otherwise aloof, but chances are they’re simply adjusting to a new way of thinking. Both adopting and breaking away from workplace rituals takes time and you should respect that.This goes without saying, but don’t automatically assume the worst of people. Maybe that coworker who’s become increasingly needy is having a tough time at home.Workplace stress comes in all shapes and sizes. Practicing patience with your coworkers is key to demonstrating empathy in the workplace.

This is the essence of the empathy argument and  I think it open some interesting points for consideration.  If you are scaling a startup it is very important to engender some sort of corporate spirit and that is best done by treating staff wisely and communicating effectively.  This style of management is particularly important when you are dealing ‘at distance’ from your team and maybe working out from a virtual office environment. I any case the maxim ‘do unto others…’ makes sense in business as it does in life.

Can Mindfulness Be the Missing Ingredient in Your Business Plan?

We all feel stress at work and this can often be a good thing in pushing us forward, but constant stress can also drain your creative juices.  In this video we look at some tried and tested techniques for easing stress from your workplace and helping you boost your bottom line.   Practising meditation and mindfulness has never been easier with a large number of smartphone apps you can download and try out.  There are also many local groups of meditators that you could sign up with.

Enjoying time with family and friends is obviously a great way to shake off workplace anxieties and you should grab every opportunity to be with people who can nurture your life.  Nobody ends their life worrying about a sales target they didn’t reach or a product launch that was a few weeks late.  they are small problems in the greater picture.

One of the easiest ways to reduce your business stress is to ‘go virtual’ with a professionally run virtual office in one of London’s most prestigious areas – Regent Street, where all the big brands are like Apple corp who are our close neighbours.  We check and forward your business mail for you and answer and screen your business phone-calls so that wherever your business takes you you are always in touch with your clients.  So why not add our great business services into your stress reduction programme?

Re-energise Your Small Business to Stop it Going ‘Stale’

Even the most exciting business idea can start to get a bit stale over the course of time so in this short article we will make suggestions to pump new energy into your creation.

It might sound obvious but technology is constantly advancing.  What was cutting edge 2 years ago is outdated now.  As the saying goes ‘if it in stock its out of date’. So, have a look at the computers you are using and see if you can buy a faster newer more efficient model, hopefully your software is cloud-based SAS which constantly updates.  If it is loaded on the machine itself check for latest versions.  New advances in tech can change the way you do things, usually for the better.  Maybe you have new staff who haven’t fully learnt to make the most of your software, so make them take time to do tutorials that come as standard with all software products.

Have a good ‘spring clean’ clear your desks and filing cabinets from dated or useless paperwork, use the paper shredder you bought but rarely used.  Be ruthless on clearing waste and give yourself a nice fresh work environment to recharge your creativity.  Choose a quiet moment and sit in your office chair and dream.  Dream big and visualise the path you need to take to fulfil your dreams.   Be realistic, set stages to your success that you can tick off as you accomplish them.

Maybe you realise that in order to reach your dreams more effectively you need to gain new skills.  To obtain a position of respect in your niche you might need to network more, maybe learn how to speak at conferences, perhaps promote your ideas via podcast.  these are skills you can learn and its worth doing it.  You must also learn how to delegate tasks, that is why you have a team.  You cannot do everything yourself, you are the creative spark in your business, let others get down and dirty with the fiddly admin and research.

So take a look at our video and gain insight into your personal business development.  Remember you can always talk with us at Hold Everything, we have decades of experience in helping a business grow and we can take a lot of the routine work off your shoulders.