Tag Archives: London Virtual Address

Why a Virtual Office Address is Such a Good Idea in 2021

virtual office address

virtual office address

If you are a regular visitor to our blog then the concept of a ‘virtual office address’ is nothing new to you.  Maybe you are already a client benefitting from our virtual office services. But, for those who are new to the concept let me explain what a virtual office is and why it could be a perfect solution for starting your own business, especially in uncertain times.

Virtual offices are a relatively new addition to the office services industry. They are conceptually similar to traditional business centres, but they are generally more flexible in terms of the services they offer and the amount of space they occupy. Briefly, a virtual office is a shared workspace that is usually run by a professional management service but is often staffed by a receptionist, who will answer the phone and provide other basic services. The client can get meeting room facilities, which they can book by the hour or day. Some virtual offices offer additional services, printing facilities, and secretarial support, while others provide only the basics.

For entrepreneurs who have been building their business from home, a virtual office can serve as that first step towards getting established in a physical space – but without the commitment of renting an actual desk or room in an office building.

So, if you’re looking to give your business a more professional image but aren’t ready to move into an office, a virtual office is a more flexible, much cheaper alternative to taking that leap.

Similarly, if you’re already working in an office but are finding it to be too much of a strain on your time and purse strings (we all know that start-ups have to use their resources carefully), a virtual office could be a better compromise for you.

Whilst in a big city like London there are many virtual office address providers, you need to look a bit beneath the surface to choose the optimum solution for your business venture.  The #1 criterion is the address. This is what labels your company to any supplier or potential customer. Having a prestigious business address is the most important thing for your brand especially if it is fresh out of the box. A suburban home address does not inspire confidence and it also risks exposing your personal details online to all and sundry.  Every successful entrepreneur knows how important it is to set clear boundaries between work and personal life.   This is where a virtual office address really comes in handy since any mail that is sent to the office address is conveniently forwarded to your private address. Indeed, mail forwarding is one of our many ‘superpowers’.  Your clients and suppliers see your office location and it reassures them as to your credibility and business standing.

When you choose a virtual office package from Hold Everything you are demonstrating that concept of traditional office space traditional is outmoded and an unnecessary business cost.  You do not actually need physical office space to proudly put Regent Street on your business card.  We can also provide you with a designated telephone number and make sure that your business calls are dealt with by our professional phone answering team.

If you need a meeting space, we can provide you with a fully furnished, equipped board room on an hourly or daily basis. So if this sounds like a great business plan for you, then do be in touch and join the many business owners who have used our services over the last 40 years.

Become an Entrepreneur – Your Resolution for 2021.

become an entrepreneur

New Year is fast approaching and the traditional new year resolutions are being considered.  Many people, after a chaotic 2020, are seriously considering going their own route as an entrepreneur, to become an entrepreneur.  Unfortunately, for many, the option has been forced upon them by the Covid-19 fallout and how it has put a wrecking ball through the retail and leisure industries.  Whilst many employees were ‘furloughed‘ this safety net is now being taken away.

become an entrepreneur

Become an entrepreneur in 2021

For others, setting up your business has been a perennial option to be considered as each year draws to a close.  Perhaps you have been putting off the decision until things change in your personal life.  Maybe the kids have left school or have finished their expensive university years.  Perhaps you have inherited some money which could help tide you over, during the necessary period of transition. But, for whatever reason, you have made ‘become an entrepreneur’ your resolution for 2021 we would like to show you a useful business model that will make the decision easier for you, at least when you startup.

For entrepreneurs, start-ups and small companies, leasing a physical workplace isn’t always financially or logistically feasible; with working at home or at the local coffee shop or pub often seen as the less expensive and easier alternative.

But if you want to be taken seriously in your new, independent role there are aspects you have to bear in mind.  You need to set up your suppliers, market your services and goods, consider the competitors, work out logistics on how to deliver your products and services and crucially find a base for your workplace.  Not just to work from, but a work address that provides the right ‘look’ for your new enterprise.

With office rates still uncomfortably high in the UK, discovering a cost-effective service for your office requirements can represent a tough and challenging task.

For those among you who have made a start on the route to become an entrepreneur, a virtual office can act as that initial step towards getting developed in a physical location, however without the commitment of leasing a real desk or room in an office building. It is the seductive element of not having to make a long-term rental commitment that makes a virtual office such a great option for a startup.

The #1 essential benefit of the virtual office, and frequently what eventually drives business owners to adopt one, is that they cost much less than leasing a conventional workplace or coworking space.

 Virtual workplaces aren’t strictly the domain of only entrepreneurs and sole traders– it’s equally possible to handle a team of remote employees through your virtual office. 

Think carefully about your essential business requirements: A telephone or telephone system for handling and taking customer calls (your smartphone may well be all you require for this but there are many software options that can provide some very sophisticated telephony for the WFH entrepreneur. so what are the essentials that you will need to run your fledgeling business through a virtual office?

  • A powerful laptop
  • A cloud-based email service such as Outlook or Gmail, so you can check out and send out messages from any connected device
  • A cloud-based file sharing and storage system such as Google Drive or Dropbox, so you can access essential files anywhere Productivity software application (if you’re directing a group)
  • Video conferencing software (if not offered by your virtual workplace supplier)
  • For home-based business owners and start-ups aiming to gain a more expert image, renting a virtual workplace could be the perfect business solution.
entrepreneur multi tasking

Multi-tasking can be made easier with a virtual office

Now, let us add to this list the services that a virtual office such as Hold Everything can add to the mix:

  • A mail forwarding service.  Mail can be addressed to your central London registered office address and then be forwarded to your home or shepherd’s hut on a regular basis.  That way, your new business and your personal life can be elegantly separated.
  • A telephone answering service.  Having a professional voice answer your business calls on a dedicated London phone line goes a long way to establishing you as a serious company which is what you need when you become an entrepreneur.
  • A meeting room for client conferences.  why pay for fixed office premises when top virtual offices can provide you with a stylish boardroom to impress your visitors, all you need to add is the coffee and biscuits.
  • A legal registered business address.  Having your office address correctly registered will give you peace of mind and full business status.  It is a service we offer our clients so you look professional ‘right from the off.’

 

Unexpected ‘Zoom Effects’ and Changes to Our Business Life.

work with zoom

If 2020 will be remembered for anything it will be for ‘Zoom’ and the way it moved our office lives online in one fell swoop.  For those of us who had been teetering on the edge of distance working and moving into a digital landscape, Zoom was the killer app that made it happen.  Our business life was reduced to being a thumbnail on a colleague’s laptop.  Suddenly everybody started panicking over their Zoom image.   Staff members were subjected to close facial inspection in a way that never happened in regular face to face office life.  People were ‘Zoom-shamed’ and the meme that circulated online was ‘Zoom, it’s YOU but ugly’.

This has, of course, led to a boost in enquiries for cosmetic adjustments, known as ‘Tweakments‘  which can allow you to present a more acceptable face to colleagues and, indeed, for online job interviews.

Yes, there’s a growing awareness that it’s possible to have too much of a good thing – well, at least, too many video calls. As a result, the number and length of video-based meetings will likely decline somewhat over time, but they aren’t going to disappear. They are starting to evolve, however, thanks to the immense competition among the different platforms and the critical factor that programmers who are creating these tools have to use them extensively as well. (That isn’t always the case with other applications.)

In addition to lots of new views of participants and content, we’ve started to see extremely practical benefits such as real-time audio transcription of the meeting – making it significantly easier and faster to confirm your notes, double-check what was said, or catch up on a meeting you may have missed.  The Zoom autosave and transcribe feature is extremely well crafted and you can download the transcript of your meeting minutes after the session closes.

zoom

As staff begin to return to work in dribs and drabs there will be the ‘shock of the new’ where your old workspace has changed quite dramatically into something quite unlike its pre-COVID form.  You will see plastic barriers, higher cube walls, rearranged environments and more.  Many will not want to return to embrace this ‘new normal’. Even more people may start to consider longer-term workplace alternatives – either permanent work-from-home arrangements (potentially even in other cities – as some have started to do) or a more nomadic type of work lifestyle, where people start working from a range of different locations including their homes, offices, coffee shops, and other places, just to bring a bit of variety to their everyday experience.  This is the world of the ‘virtual office’  with everything except key tasks being relocated away from the business HQ.   Your business phone line is answered in an office, your physical mail is received at an office, your courier can still be collected and delivered at a recognisable office suite but other workday functions can happen elsewhere at less cost and in more agreeable surroundings.

Software is developing quickly to meet these new challenges. Companies like Citrix are at the vanguard of change.  Their vice president Tim Minahan puts it every well when he said  “Work is no longer a place. It’s happening in kitchens and basements, in parks and on sidewalks and scaled back, socially distanced offices,”   Software such as Citrix Workspace™. The secure, intelligent, and high-performing digital workspace organizes, guides and automates everyday tasks to boost productivity and create a sense of personal accomplishment that fuels engagement and innovation – all while ensuring privacy and security.  If you combine this platform with a virtual office such as Hold Everything in central London you have a framework which is employee-friendly and future-proof.

 

 

Virtual Office News.  Paddington’s Journey Home from Peru to London.

 

My Marmalade Challenge..

If anyone read my last blog, it was quite the solitary adventure, but I really didn’t know what was in store for me over the next week. I’m happy to report that I am now safe and home with my family back in the UK. The last week abroad was one of the most mentally challenging times I have faced for several reasons, which I will explain.

My last blog explained how I ended up in lock-down in Cusco, Peru.  Now I will expand on the last week there and how I was repatriated home. As for most people in the world, the days were blurring into each other and life was continuing. I was still stuck in the hotel and continuing to try and find sanity through socialising with the other guests in the hotel and doing many laps around the courtyard to get those steps in.

Everything took a major turn when one day I was sitting in the courtyard discussing how bored I was. I thought I would do something about this and print off some cards to play. Whilst doing this a member of staff came up to me and the other guests saying that there was a suspected case of COVID-19. Due to this we would have to immediately go to our rooms and not leave. We would have food delivered and someone would come to update us later on.

By the time I went to collect my stuff everyone was gone. I went up to my room, not really sure what to make of this new situation. I wasn’t freaking out just yet as I didn’t know completely what was going on. I continued talking to some friends online when I looked out of my window, which had a view of the hotel’s courtyard, and saw four to six people in full hazmat suits disinfecting the courtyard. It honestly looked like the scene from Monsters Inc when one of the monsters gets a sock on it and all those disinfector monsters come out. Everything else I had experienced up until now did feel like I was watching some weird sci-fi movie, but this was the first time I really felt like I was living it and not just watching it.

Still unsure what to make of the whole new situation and with some very stressed parents at the end of the phone, some of the people in the hotel had made a WhatsApp group where we discussed what was going on. It wasn’t long from being stuck in my room that I heard the horrible news that the suspected COVID-19 patient from our hotel had passed away.

This is the point where I completely freaked out and didn’t know what to do. I remained calm whilst talking to my friend but completely lost it when speaking to my Dad over the phone, trying to get him to break the news slowly to my Mum, as I knew she wouldn’t be as calm on the phone. The next two days were genuinely some of the worst I experienced. Not in the sense of what I had to do whilst being stuck inside, but mentally, was completely draining.

On one side I was extremely sad about the guy in my hotel and really felt bad for that whole situation that the hotel was in, as everyone, including the staff were now quarantined in here together. On the other side, more selfishly I was extremely concerned for myself and my safety as suddenly the one place I had to be safe was now the most high-risk area in all of Cusco.

Mental exhaustion sets in..

After two days I was mentally exhausted but had calmed down and just focused on talking to family and friends and getting through this ordeal. I was being fed well and I had people come to the door who I gave my rubbish to and who gave me toiletries and clean towels.

I think considering the whole situation I was keeping vague sanity because at the end of the day I was not the only person going through a weird situation, most of the world was, which was weirdly comforting at a time like this. After what felt like many days, there were rumours circulating that there was going to be a plane to come and save us. There had been several tweets from the embassy hinting at potential repatriation and were all just waiting for that special email to come through to our inbox.

The WhatsApp chat with many people in the hotel had everyone discussing when or if they had any potential flights out. People were slowly leaving in drips and drabs but there had been some problems with getting people out due to the high-risk hotel I was in.

We had a group of doctors come to visit us whilst the hotel had a major disinfecting effort with more people in Monsters Inc suits. It was quite a mixed reaction from everyone, but we all listened to what they had to say and then had inspections of our temperatures and oxygen saturation levels. Amusingly one of the hotel guests spoke Spanish and English so became the translator mediator between the hotel guests and doctors, and hence had to sit in on all our individual evaluations, which made for amusing awkward conversations for him to translate. The day the doctors came we were all forced outside our rooms for most of the day whilst the hotel was disinfected.  It was nice to get sunlight and properly chat to everyone even though we were wearing masks.

The biggest hurdle to come at us next was to be able to leave the hotel if we got a repatriation flight home. Due to the hotel being high-risk, the road the building was located in was behind a police line and no one was able to just walk out. We needed the doctors to come and give us documentation to show to the police that we were ok to leave and make our way to the airport. A few guests did initially have issues leaving as the doctors wouldn’t give them permission. The next day they were able to leave with the right paperwork, but it was extremely disheartening to see them go to the door and be turned away from their potential flight.

The hotel told us that the moment we heard about a flight home we would have to tell them so they could ring the doctor and they could come immediately to give us the all clear. The issue was that the doctor would never pick up the call or would take a long time to. Problems arose when you get the email late in the evening telling you to meet at the airport very early the next morning, giving no opportunity for the doctors to come.

After what felt like a VERY LONG TIME I did get my email. I was ecstatic, along with some very relieved parents. I went to the front desk to ask for the doctor as I was leaving at 6am the next morning and it was already around 5:30pm. After quite a few hours of waiting no doctor turned up. I called the front desk who reported to me that the doctor will meet us at the meeting point and that the police should let us through. This had gone against everything they had told us at the time, but I wasn’t going to question it.

A moment of anxiety

I woke up after little sleep with great anxiety about the day ahead. I met the two other Brits who I had become quite friendly with after all this time. We were all feeling quite nervous. A staff member came to meet us and let us out of the building, but only after a good spray of disinfectant all over us. The police by the hotel didn’t bother us and we left the police line behind.

I definitely felt quite emotional leaving and walking outside. It was an odd sensation seeing Brits all walking the street early in the morning, like some kind of exodus. We walked to the meeting point and there must’ve been around 200-300 people all there in masks and most of us in gloves too. After being so long in isolation suddenly being in a big group felt very wrong. There was a big British flag indicating the meeting point and many coaches to take us to the airport to start to make the long journey home.

We reached the airport long before it opened to ensure everything ran smoothly. We queued outside the gates, all trying to keep to one floor-tile per person in a vague attempt at social distancing. As time passed more countries turned up and queued too. We saw other people from our hotel who had also left, which was great to see.

After around two hours it was finally time to pass the gates into the entrance of the airport. Everyone got their temperatures checked by an official in a hazmat suit. The only word I can describe the whole airport experience was rather apocalyptic. The mood wasn’t sad as everyone was pleased to be leaving but everyone was rather quiet on the whole. We formed lines that snaked outside for check-in and eventually reached the front desk where we were handed a ticket for a flight to Lima.

For security the line was again formed from outside and snaked its way in. Once through security it was directly onto the plane. Nothing was open, unsurprisingly, to have a browse. When getting on the flight it was a sit-anywhere situation. We waited a while for everyone to get on the flight and then it was time to leave. I was quite emotional looking at the window during the flight, thinking about the past few days and leaving behind what I thought was going to be a long time travelling. I think I was also experiencing a lot of relief on that first flight and knowing I would at least be home to deal with this unworldly situation.

It was a strange site flying over Lima, you could just see very empty roads, excluding some lorries and trucks. Maybe it was because I was looking for the weirdness, but I really felt like you could tell how quiet it was from up there. When landing I could see two British Airways flights waiting on the tarmac for us. It felt very patriotic seeing the BA planes, kind of amusingly so. We had to wait a while on the smaller plane before being escorted on a bus towards the big plane for the long flight home. We never went inside Lima airport, simply taken from one flight to the next. All of our luggage was laid out on the floor and after getting off the bus we had to indicate to staff which was ours before getting on the larger plane.

It was a sit anywhere situation again, although they tried to get us to fill up from the back. The staff were all very helpful and friendly with the pilot walking through to chat and even the UK ambassador popping in on the speaker to say a few words. As with most of the day we had to wait a few hours before leaving as we had to wait for other groups of people to make it on this larger plane from around the country, and we were one of the first groups to arrive.

Whilst waiting on this plane I did see the other one take-off towards home which was exciting to see. After quite a few hours of being close together people had let down their guards a bit and started to remove masks and gloves as considering you are going to be on a 12-hour flight together it’s not going to make a huge difference. The flight itself was rather normal, maybe with less staff and not the normal hot food. Other than that the entertainment worked and we were given mini-meals, which is all I could ask for.

Up, up and away..

The flight went quick and when we landed, we did give a little cheer. I’m not usually one for clapping when the plane lands, but for this experience I was all for it. We landed in Terminal 5, Heathrow which was a much more normal experience compared to Cusco and Lima Airport. Much less masks and hazmat suits. Heathrow was oddly quiet, with us as the only flight at the baggage hall but it wasn’t the weirdest of experiences compared to the last few days.

I met my dad at the airport which was one of the best sights to see. It felt nice to be home, and not too strange. The roads were quiet, but nothing completely crazy. It was heart-warming to see the NHS signs. The best thing of all though was to see my dog’s amazing reaction to be being home. My dog’s reaction was definitely worth and much better than my family as my mum wasn’t sure whether to touch me or not, which was quite amusing. After a half-hearted hug she immediately sent me to the shower, which I guess was fair enough.

I’ve now been back for 2 weeks. The first week I really felt out of my own body and didn’t feel like I was home. I’ve now started to come into my self this week, actually leaving the house for dog walks and attempting some form of exercise when I can bring myself to. I feel much more myself this week, which is great. Being home is definitely the best thing in this weird time, spending lots of time with family and pets isn’t so bad compared to a confined room in a foreign country.

I completely understand I didn’t have it bad compared to others, I know there are still people stuck abroad who are hopefully on their way out soon. I’m also aware that I’m lucky that I made it home quite simply in the end, even if it did take a while. Just thought it would be interesting to share this completely crazy situation, as I don’t think I will ever experience anything quite like it again.

Hope everyone is keeping safe and doing well.

How to Get New Hires Up and Running Smoothly.

recruitment and onboarding

onboarding staff

I am sure we all remember the first few days and weeks at a new job.  You wander in in the morning and you feel insecure and a bit lost.  Every company, however small, has its customs and its way of doing things.  Some of this might be detailed in bumf given you by human resources but a lot you have to learn ‘on the job’.  management consultants and business gurus have realised that if a new hire is ‘onboarded’ in a haphazard manner they are more likely to vanish quite quickly wasting all the time, money and energy to recruit them in the first place.  So it is obvious to pay attention to tips and tricks that help a new employee become part of the team and forge a long relationship with your company.

Visit the Local Cafe Nero Together

We live in a vibrant coffee culture and we are surrounded by chains of friendly, inviting coffee shops.  During a new hire’s first few weeks with your company,try to have them go for coffee with their new colleagues. This works especially well with SME’s, where relationships are vital. Relaxing with a coffee away from the office setting helps to take some stress off, letting a new employee chat freely and get to know your staff in a low-pressure setting.

Get the Team Together Early On.

Once a new employee has gone through standard  orientation sessions and completed obligatory paperwork you should sit them down with different teams so that each member can introduce themselves and explain how they contribute.  This is a handy strategy in organisations with inter-relating work groups.New employees can simultaneously know who is who and gain an understanding of how each group works internally, as well as the overall function of the business.

Break Bread and Do Some Small Talk

employees chat oiver lunch

 

Lunch can be a very bonding personnel experience.  Outside from the workplace a new employee can open up about their ideas and their aspirations.  Management can also gauge how staff are likely to operate together smoothly and maybe even iron out some possible problems areas before they arise.   In a sales environment where a new employee is going to be socialising with clients and prospects it is useful to check that they handle themselves comfortably in restaurant or bar environments.  Here at Hold Everything we deal a lot with sales people who are out on the road meeting customers and being the face of the company they represent.

Invest in Company Gifts

Give new employees something that they can associate with their new company, maybe some sort of gear or clothing that features company branding. If there’s a special laptop case or coffee mug that all employees use, make sure the new guy gets it. A cheap company ballpoint won’t cut the mustard.  you want something that they will be proud to use and display . You don’t need to go the whole hog and give a company branded Rolex like many Arab state  rulers do to their entourage but a mid-range company branded wallet would be perfect.

Introduce them to the ‘head honcho’

Onboarding should come from the top down.. Arrange for the CEO to meet with the new employee and welcome them personally to the company.  Then, when someone asks them if they ever met the boss they can answer in the affirmative and give a more positive spin to the corporation.

Give them some immediate goals

Don’t put off too long before letting recruits get started in their new jobs. Give new team members some actual projects to work on and targets to meet. It doesn’t matter if these are smaller projects or part of a training program, new recruits will feel more active and productive if they have something concrete to do from the first day. It will also let you evaluate a new hire early on so that you can make any necessary adjustments to their business skills and methods.

If you put some work into your onboarding process you will benefit by not losing valuable staff through neglect.   Being part of a team is very important to keeping staff working well within the family.  In towns like London where there is intense competition to recruit the best staff it is in your best interest to let them see they have a great future amongst a welcoming and helpful team.   This is even more important when staff are often working at distance for much of the time either at home or at a virtual office. So the start of their involvement with company is crucial.