Tag Archives: Telephone Answering Service

Challenging the fears of Virtual Office…

Virtual office fears

“Virtual Office is great.”

Easily said… but are there any disadvantages to choosing Virtual Office? We’ve addressed the 5 concerns we most frequently encounter from those unsure of whether to choose Virtual Office…

  1. Will my employees be slackers?

It’s a common worry that home based employees will sit around in their comfy pyjamas watching daytime television. In reality a well-organised remote workforce are motivated with set goals and deadlines. Whilst you can allow them a more flexible work time, allowing those with families or in different time zones to join the team, you will still be able to have a level of control over their workflow as well as their schedule ensuring you keep on top of their progress.

What’s more, studies have shown that employees with flexible schedules are not only happier and less likely to quit, but also more productive. So the facts over rule the fears and mean that your business could actually be performing at a higher level by choosing a flexible Virtual Office package.

 

  1. Will my staff feel like part of a team?

Another related issue is whether your employees will feel isolated and lack that ‘team spirit’ that you get from a traditional office-based environment. Whilst this is a genuine concern of the past, the growth of social platforms and other methods of communication such as Skype and conference calls means that a remote base of employees can have a ‘virtual meet-up’ several times a day if need be.

This is a healthy part of a working community allowing colleagues to bounce ideas off each other and be creative. Regular communication also makes sure your employees understand the levels of command in the business and in turn feel accountable for their goals and tasks within their job.

 

  1. ‘Virtual Office’ sounds high-tech – Surely I won’t be able to afford it?

On the contrary! Virtual Office is a comparatively cheap way to run your business. You can have a registered London address promoting your prestigious address on Regent Street at a considerably lower cost to renting office space. An office can have extremely expensive running costs and especially so in a respectable area, not to mention the money you would spend on furniture and commuting.

The money you save could help pay for equipment and bonuses for staff helping to keep the team motivated, as well as going back in to business development.

 

  1. Won’t I look unprofessional using by home or mobile phone number?

At Hold Everything we offer a range of bespoke telephone answering services allowing you to impress clients with a Central London phone number and build on your credibility as a company.

In addition, a professional virtual assistant will filter through your business calls based on your individual requirements. This service means your business will never miss an important call, whilst also avoiding constant interruption by unwanted sales calls. We provide telephone answering services for businesses ranging from large multiple location enterprises, to sales based organisations with staff on the move, as well as for small independent businesses and sole traders.

 

  1. What if my clients find out? Will they feel cheated?

This is one of the major worries from business owners. However when it comes down to it Virtual Office is such a well recognised and common business asset in the working world, and choosing this option can actually suggests many positive qualities about you business skills and your company itself.

Using Virtual Office means you are at the forefront of modern working practice, it also shows you are financially savvy, and you are positioning your own company in the best possible place for success. So in reality clients tend to perceive those using Virtual Office in a positive rather than a negative way.

 

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In addition to all this you will get the benefit of a mail forwarding service for letters and parcels of all sizes. This can be used for all business as well as personal mail which will be forwarded on a daily or weekly basis depend on your requirements.

The Regent Street office also offers a prestigious boardroom within ‘your’ London office. This way you are able to hold any necessary meetings while holding up the foundation of your Central London presence.

 

So to finish the way we started – Virtual Office is great – and a can be a perfect solution for start-up, home-based and entrepreneurial businesses.

The importance of your business location

business location

In an age where modern technology, virtual office and cloud computing are taking over, many businesses are wondering if location still factors in to their company portfolio. Whilst some businesses certainly may rely less on being acknowledged for their location, we would argue that location, or at least perceived locality is still of prime importance to a dynamic business model.

Why is your business location important?

Having a business address in a premium location such Regent Street in London gives the perception of a successful, confident and professional company. Potential customers can feel safe in the knowledge that your business is both established and trustworthy based on a recognisable location.

As well as overall perception, choosing a location with a London address ensures you are seen to be at the centre of the UK and in a hub of technology, business and commerce. This means customers will be at ease in the knowledge that you are at the forefront of the modern world. Logistically it also means your address is easily accessible for vendors, ensuring your deliveries get received without complications.

Affording a physical office

So if location is important then why not just rent a premium office location? Well that’s simple – it’s a rent problem. The more premium the location; the greater the competition and therefore the higher the price. Whilst some larger companies can justify the spend, it is likely that the majority of small independents, entrepreneurs or start-up companies would not be able to meet the high rates demanded by central London office spaces.

So ultimately it’s a catch 22. A remote location may directly impact your bottom line by reflecting poorly on the perception of the company, and yet a premium location is unaffordable to most. So what are the alternatives?

Taking advance of virtual office

The modern day solution is choosing a virtual office. A virtual office allows you to use an external address as your own legitimate business address. This will be your registered address for your company and can be used on your business card and website, as well as for receiving your mail and linking to a London telephone number for your calls.

Virtual office allows you to gain all the benefits of a central London address without the expenses of renting an office space. Plus, rent is not the only cost that is eliminated. You will save on equipment such as desks and chairs, as well as skipping electricity and water bills for the building. The money saved can be utilised on staff training and resources to encourage successful remote working environments.

With a virtual office you also get the added benefits of meeting clients in a physical boardroom, which can be booked and used as your own. Our Regent Street offices have a professional environment with all the essentials you would expect to find in a fully furnished office.

Hold Everything offers you the use of a mail forwarding service so we can collect and forward on all essential mail as you wish, as well as a telephone answering service where your incoming business calls will be answered by one of our dedicated telephone receptionists, meaning you will never miss an important call again.

Make your location count

Location, location, location – despite a rise in virtual communications, perceived location is still important to customers and therefore an essential consideration for businesses. Choosing a virtual office solution allows you to have the dream location, without the associated price tag, as well as enjoying many other business benefits along the way!

PO Boxes vs a Virtual Office

Money, money, money, we all want it but we don’t all have it available to spend on luxuries such as a serviced office in an enviable location. This means that working remotely or from home is becoming increasingly popular for businesses who wish to tighten their belts to survive in the current economy, save time on unnecessary commuting, and let’s be honest, enjoy a few more of those home comforts too!

A recurring problem for businesses is having an address available which is suitable for impressing potential clients, as well as being secure – many people may not want their home address plastered over business cards, advertising and so on to respect the privacy of their personal life and family.

Well then, why is using a PO Box not the perfect choice you may ask? They are professional (when compared to a home address), convenient and secure. Sounds great right? Until you consider the following issues:

A PO Box is….
• Expensive: Having a PO Box doesn’t come cheap, with current rates at £244 p/a collection and delivery at £303, it isn’t really fitting with the money savvy business world.
• Impersonal: People like people, they like knowing they are contacting an individual at a business and a PO Box address can appear ambiguous.
• Suspicious: Do people ‘trust’ a PO Box? It could seem as if you are hiding behind a mask, which in turns raising the notion of ‘Why? Do they have something to hide?’
• Unprofessional: A PO Box is not a substitute for the professional merits of a prestigious office address.

These issues could make potential clients wary of the business and in some cases may even deter these customers from getting in contact, choosing to go with a competitor with a registered business address that they trust.

Unfortunately it is a struggle to find alternatives that do not possess a baggage of additional problems of their own. Renting a serviced office will not only give your bank balance a heart attack, but incur all the same old problems of time wasting, stress and inconvenience which result in a negative effect on your lifestyle. Whilst turning to a freepost solution is again expensive, unprofessional and outdated.

The Modern Alternative – Virtual Office!
Choosing a virtual office solution with Hold Everything is a fantastic alternative, as you get the added bonus of using a prestigious registered business address on Regent Street, London.

So whilst a PO box may have had some selling points a virtual office is far more professional, benefitting from a prestigious W1 post code, more convenient, with our efficient mail forwarding service that filters for unwanted junk mail and only sends on what you require, and as mail is dealt with to your particular requests you also benefit from a safe and secure process.

To top it off, you will receive a range of other benefits including a professional telephone answering service, use of our flexible London boardroom to hold meetings, and in comparison with the high prices of using a PO Box our prestigious forwarding address is actually cheaper.

So when considering whether to use a PO Box over Virtual Office the question is…
Do you really want to give your business a mask to hide behind, or instead present an established and prestigious identity to be proud of?

Tags: PO Box / serviced office / business / businesses / Virtual Office / virtual office solution / prestigious registered business address / Regent Street, London / W1 post code / telephone answering service / London boardroom / prestigious identity

How to successfully run a Virtual Office…

virtual office boardroom table on beach, working remotely from home or on holiday

Virtual Office is the future. Numerous studies and articles have reported a rise in productivity for your employees and positive results for businesses who choose to operate outside of a traditional work environment. In other words, if you’re running a Virtual Office then ‘you’ are the future.

To those used to a conventional business set up, Virtual Office can be daunting. So here are some helpful hints and tips on how to successfully run a Virtual Office and most importantly how to make the most of it.

One of the key benefits of a Virtual Office solution is the ability to employ a diverse and talented workforce. Without the constraints of specificlocation, you can hire your employees from anywhere in the country, allowing you to pick the most qualified and enthusiatic rather than the most convenient.

So you’ve got your extended team of skilled individuals spread across the country, now the first challenge:

How do you manage your team?

First and foremost Virtual Office is all about social collaboration. Communications channels such as Skype, FaceTime, Google hangouts and other online instant messaging platforms are a fantastic way to keep in touch with your team. Although Virtual Office allows a flexible working approach it is important that you are still seen as the boss. Confirm some ground rules for your staff with a regular scheduled catch up using a platform of your choice. This allows you to keep on track of their goals, progress and keep connected to your employees.

Another key tool for a successful Virtual Office business is using an appropriate file sharing service. The emergence of cloud hosting platforms has allowed businesses to share and update documents in real time without the need of single server. All you need is an internet connection and employees from around the country can be sharing and working on the same documents, therefore keeping up to date and on track with your schedule. This allows you as the business owner to track progress within a common area.

Keeping up appearances

Although Virtual Office is all the rage, the concept of running your business from home can be seen as unprofessional and associated to less established businesses. To make the most of your Virtual Office you can utilise the registered London address on Regent Street as your offical business contact. Not only can you use the address but you will also have a dedicated London telephone number for your company. This gives off a professional vibe to potential clients putting their mind at ease that the business is both recognised and trustworthy.

You then need to use the service to your advantage clearly setting out a guide for mail forwarding, so all your business mail can be sorted through and sent on to an address of your choice. Hold Everything also offers a telephone answering service, this means not only do you have a London number to use but your virtual assistant will answer the phone on behalf of your company, take messages and direct important calls on to the correct contact. This means you will never miss a call again and save critical time getting distracted by sales calls.

Many people think that running a business from home can only related to a one-man job however I hope to have shown how Virtual Office gives a solution for all companies, big or small, with benefits to cost, flexibility and efficiency when managed well to make the most of your Virtual Office package.

When Is Your Next Meeting?

Need space for a meeting?

By having a virtual office, it is more than likely that your business is running from an out of London location.

Your location base appears as London, perhaps even your telephone lines appear as an inner London location this can often become a problem when client’s want to meet with you face to face.

Our solution…

The Regent Street office offers a prestigious boardroom within ‘your’ London office. This way you are sure never to miss an important meeting while holding up the foundation of your Central London presence.

Located less than a 2 minute walk from Oxford Circus station which is accessable via three different underground lines, our office is easily accessible and has lift facilities for disabled access.

So what we offer…

  • A 10 capacity boardroom that is self-contained with blinds for extra confidentiality comes complete with WIFI/PROJECTOR/FLIPCHART (on site scanner & printer facilities are also available).
  • Tea, coffee, water & other selected refreshments are available
  • Our meeting room is available from 9am-5pm Monday – Friday (other times are available at special request)

Make the benefits of having your virtual office work for you, without the cost and time consumption of renting an actual office.

To discuss more details contact the Regent Street team on 020 7580 4242